Privacy Policy

Last updated: 25/04/2025

Welcome to www.outsourced-it.co.uk (the "Website"). At Outsourced IT, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we handle your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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Outsourced IT

Website: www.outsourced-it.co.uk

Email: info@outsourced-it.co.uk

Phone: 01767 600604

We are the data controller for any personal data collected through our website.

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We collect and process the following data:

• Contact details – if you submit an enquiry form (e.g. name, email, phone number)

• Website usage data – such as IP address, browser type, and pages visited, via Google Analytics

• Technical data – including device type, operating system, and referral source

• Other data – if you voluntarily share it with us (e.g. through emails or contact forms)

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We use your data to:

• Respond to your enquiries

• Improve the performance, usability, and security of our website

• Monitor traffic and usage trends through Google Analytics

• Comply with our legal obligations

We do not use your data for profiling or automated decision-making.

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We use Google Analytics, a web analytics service provided by Google LLC, to collect standard internet log information and visitor behaviour details in an anonymised form.

Google Analytics helps us understand:

• How users interact with our website

• Which pages are visited most often

• What browsers and devices are used

Google Analytics does not identify individuals. IP addresses are anonymised before being processed. Data collected may be transmitted to and stored on Google servers, which may be located outside the UK or EEA. Google is certified under the UK-US Data Bridge, and appropriate safeguards are in place.

You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.

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We process your data based on:

• Consent – for non-essential cookies like Google Analytics (requested via our cookie banner)

• Legitimate interest – for responding to enquiries and maintaining website security

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We don’t sell your data. We may share it with:

• Google (through Google Analytics)

• Service providers who help us manage our website and email communications

• Authorities, if legally required

All third parties are obligated to keep your data secure and confidential.

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We use cookies to:

• Enable core site functionality

• Analyse visitor behaviour via Google Analytics

On your first visit, we ask for your consent to use cookies via a cookie banner. You can manage your preferences or disable cookies via your browser settings. Learn more in our Cookie Policy (link here if you have one).

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We retain personal data only as long as necessary:

• Contact form data: up to 12 months unless required longer

• Google Analytics data: typically retained for 14 months, as per our Analytics settings

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You have the right to:

• Access your personal data

• Correct inaccuracies

• Request erasure (where applicable)

• Object to or restrict certain uses of your data

• Withdraw consent at any time

• Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise your rights, please email [Insert contact email].

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We implement appropriate technical and organisational measures to protect your data.

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We may link to other websites. This policy only applies to www.outsourced-it.co.uk. Please read the privacy policies of any third-party sites you visit.

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We may revise this Privacy Policy occasionally. The date at the top indicates the latest version. Check this page for updates.

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