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01767 600604 |
Who we support...
We aim our IT Support at two basic markets. The first is the small business with no in-house IT staff, and the second is the home user. We are equipped to carry out site visits or you can bring equipment to our workshop. Outsourced IT offer maintenance contracts to small businesses and home users and we also carry out ad-hoc work. In all cases, where a maintenance contract is in place, we provide preventative maintenance checks. Once every three months, one or more of our engineers will visit your offices to carry out housekeeping measures on all machines and servers. This helps prevent unwanted downtime, making for a 'win win' situation. Details of what we can do for you and your business can be obtained by contacting us.
The 'OIT' ethos...
- The customer will always come first.
- The customer will be fairly charged with no hidden costs.
- The customer will never be sold something that they do not require.
- The customer will be fully informed at all times allowing them to make an informed decision.
- The customer will always be kept up to date with the progress of their repair.
"Outsourced IT have been absolutely invaluable to us, from sorting our ‘server’ when it has its occasional off day to getting our computers to speak to each other. They also deal with those minor, yet hugely irritating niggles" ...
Why us ?
Outsourced IT's ethos is simple. The customer shall be provided with a user- friendly IT solution to meet their requirements at a reasonable cost. We do not recommend products based on commission or supplier relationships. Our recommendations are solely based on your specific requirements.
Outsourced IT is dedicated to achieving excellence in everything that we do. We are committed to development and to finding new ways to improve ourselves and the services we deliver. We work predominantly through recommendation, aiming to convert each new client into a regular customer not just by delivering good quality and service but through striving to deliver fantastic quality and service. As a result our clients are then happy to recommend us.
Five reasons to trust us...
We are far less expensive than hiring full-time computer support staff.
By outsourcing your computer support to us, we can save on overheads, salary, and benefits and still give you the' just in time' computer support that you need.
Our technicians are seasoned, qualified professionals with years of real world experience. Our technicians have also gained vendor certifications. We require our staff to complete on-going training to ensure we are up-to-date on the latest technologies and solutions. We don't think you'll find a better experienced team of professionals.
We are big enough to handle any computer job, and small enough to still provide you with the individual attention you deserve. Whether it’s building a new network from the ground up or helping you figure out why you’re getting an error message when you open a document, you can count on us to help. As a client, you will have a dedicated technician to ensure you give continuity of support.
We GUARANTEE to provide you with the most cost-effective solution to your problem. As a small business ourselves, we understand the importance of keeping overhead and costs to a minimum. That’s why all of our technicians are trained to find the least expensive solution to your problem without sacrificing quality. We never charge clients for expensive upgrades, hardware, and solutions that aren’t 100% necessary.
Depending on the complexity of the project, we schedule system upgrades and fixes after normal business hours to save you money in lost productivity. System upgrades, fixes, and installations can bring down your computer network for several hours. For your convenience, we’ll schedule our technicians to perform this work after hours so there is minimal interruption to your normal business activities.